Managed Services Limited
At XTK Systems, we offer highly personalized, managed services specifically geared to small businesses.
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Security management
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Data management
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Device management
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User management
With the constant evolution of technology, the above have now become highly critical components of any company. There was a time where "IT" just meant repair of a computer. To now be in the IT sector requires a strong background of all the above. Not all contracted computer break/fix technicians have the ability to consult with regard to high level IT management decisions. As a concierge-type service we are able to give a select number of clients a very high level of attention, with expert level advice for all matters.
If you operate a small business between 1-50 users, and are looking for premium level IT services across the board, feel free to send us a message with as much background as possible regarding your current operation, requirements, needs, and we will review. Because of our highly tailored approach, we are limited to the number and various dynamics of companies we can take on.
Our operations are based in Warminster, PA, and our service range is generally not more than 25 miles radius out.
Our Services
MANAGED SMALL BUSINESS SERVICES
TOP TIER IT
We take great care of the businesses we manage. Our operation is not a ticket based system where random technicians will work on your issue. This is direct concierge based where expert level providers are in the loop for all matters.
HARDWARE-READY DISTRIBUTION
DISTRIBUTION
Another aspect that absolutely separates us from nearly every other typical MSP, is our ability to get hardware ON-DEMAND. With our on-site distribution warehouse, we have next-day ability to deliver enterprise grade hardware to our clients for nearly any requirement. Servers, high end workstations, firewalls, switches, etc.
SECURITY/REDUNDANCY
PEACE OF MIND
Over the years, technology has gotten cheaper, and flexibility of devices and abilities have vastly improved. What has not kept pace however, is security to adequately protect this new realm. All clients we work with have implemented a high level firewall/security setup. Hardware obtained from your internet provider is not adequate. Threats in the world now require quality firewalls/protection for ALL homes and businesses.
DATA BACKUP, MANAGEMENT & RECOVERY
DATA PROTECTION
Every backup we process, we truly care about. We design strategies to protect your data as if it was out own, and we monitor it daily. Our service has the ability to send data securely to multiple geographical datacenters under solid encryption as well as a locally onsite.
REMOTE ACCESS & USER MANAGEMENT
USER MANAGEMENT
We offer high level remote access solutions. From our own ability to login and remedy issues quickly, to also providing remote access solutions for your entire staff, and their ability to work from home.
SURVEILLANCE
TOP SHELF CAMERAS
Our latest branch out has been into high end AXIS surveillance equipment. Not only do we sell these units, we also install, manage, and integrate with existing networks.
About the owner
Since 1999, My company has provided highly tailored and customized technology services to small business clients. We are also highly localized and as such can provide exceptional service for clients in and around the Warminster area. As a leading technology professional, I’m here to help you reach your goals by providing you with the personalized attention you need. Contact me today and see how I can help. - Tom Kennedy
computer service warminster
Client Reviews
"Tom has been the computer technician for my business for many years and he has never failed me, even with complex problems of networking, communications, video editing, etc. He is reliable, considerate, responsive, intelligent and trustworthy. I recommend him without any reservations."
DR. SANDRA BLOOM, OWNER COMMUNITYWORKS
"Tom does superlative work from concept to final output...and works well with all of our staff and Executive Director. We give him authority to manage our PC's and allow him to make decisions as we trust his judgment."
ELAINE LAWRENCE, OFFICE MANAGER PASNAP
"Tom keeps my company running smoothly even when my computer systems are not. Since contracting with Tom we have not missed a single ship date. Tom is invaluable to my company. I can't recommend him enough"
MINDY DILLON, OWNER MD SALON SERVICES