Managed Services

At XTK Systems, we fill a very specific niche in the IT world.  Highly personalized, managed services specifically geared to small businesses under 50 users.  As an MSP (Managed services provider), we take care of many aspects of technology in your company:

  • Security management (advanced firewalls and monitoring - we deal primarily with Sonicwall)

  • Data management (business servers, including off-site backups)

  • Device management (inventory control, policy enforcement, software+hardware purchase/break-fix)

  • User management (including remote access, VPN, etc.)

With the constant evolution of technology, all the above have now become highly critical components of any company.  However, with many smaller businesses, having an in-house IT team is not always in the budget, and not all contracted computer break/fix techs have the ability to consult with regard to high level IT management decisions.  That's where we fill the gap.  As a concierge-type service we are able to give a select # of clients a very high level of attention. (the owner being personally involved with all issues).  This methodology is now more critical than ever, with every internet connection (in our opinion), requiring some sort of business-grade firewall device, to protect against a large scale up of cyber threats.

 

If you are a small business between 1-50 users, are looking for premium level IT services across the board, and at the same time are looking for a solution more affordable than having staff in-house, give us a call. We are located in Warminster, PA

Our Services

MANAGED SMALL BUSINESS SERVICES

WE BECOME YOUR IT DEPARTMENT!

If your company has to stay operational day in and day out, but do not have the budget for an in-house IT staff, we excel in filling that gap!  We specialize in small business clients, specifically organizations ranging from 1-50 user.  We stay on the forefront of ever changing security needs, as well as offering a concierge "direct care" service based approach.  You get direct access to the owner for issues, giving you the highest quality direction for all items.

REMOTE ACCESS & USER MANAGEMENT

DONT FEAR THE CLOUD!

We offer high level remote access solutions.  From our own ability to login and remedy issues quickly, to also providing remote access solutions for your entire staff, and their ability to work from home.  Along with remote access, we also manage users in the cloud, operating the latest Email / Calendar / Contacts clouds and full synchronization between all your devices to keep everyone operating at peak efficiency!

DATA BACKUP, MANAGEMENT & RECOVERY

BACKUP WITH A PERSONAL TOUCH!

Every backup we process, we truly care about.  We design strategies to protect your data as if it was out own, and we monitor it daily.  Our service sends offsite backups to MULTIPLE georegional secure datacenters under solid encryption as well as a local onsite copy.  And if there's an issue and you need anything else, we are local!  Contact us for details or other customized data requirements!

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IT CONSULTING

EXPERT GUIDANCE EVERY STEP OF THE WAY

Since 1999, we've provided  clients with extensive and tailored consulting services. Whether you need a service to manage existing technology decisions, work as a compliment or a backup to existing IT, or as someone able to do all aspects related to, we can assist. The majority of our clients have been with us for over 5 years, and we strive for having only the highest level business relationships.

MAINTENANCE, REPAIR & UPGRADE

LET US TAKE A LOOK!

Computers break, and we can fix them! Some slow down to the point at which one would feel all hope is lost, however would be surprised to find new upgrades can make them faster than even new machines!  Curious of the options?

  

SECURITY/REDUNDANCY

FIREWALLS!

Over the years, technology has gotten cheaper, and flexibility of devices and abilities have vastly improved.  What has not kept pace however, is security to adequately protect this new realm.  All clients we work with have implemented a high level firewall/security setup.  Hardware obtained from your internet provider is NOT adequate. Threats in the world now require quality firewalls/protection for ALL homes and businesses.

Interested in getting advice from an experienced and professional Computer Consultant? Call us today and see what we can do for you.

 
About the owner

Since 1999, My company has provided highly tailored and customized technology services to small business clients. We are also highly localized and as such can provide exceptional service for clients in and around the Warminster area. As a leading technology professional, I’m here to help you reach your goals by providing you with the personalized attention you need. Contact me today and see how I can help. - Tom Kennedy 

 

computer service warminster

Client Reviews

"Tom has been the computer technician for my business for many years and he has never failed me, even with complex problems of networking, communications, video editing, etc. He is reliable, considerate, responsive, intelligent and trustworthy. I recommend him without any reservations."

DR. SANDRA BLOOM, OWNER COMMUNITYWORKS

"Tom does superlative work from concept to final output...and works well with all of our staff and Executive Director. We give him authority to manage our PC's and allow him to make decisions as we trust his judgment."

ELAINE LAWRENCE, OFFICE MANAGER PASNAP

"Tom keeps my company running smoothly even when my computer systems are not. Since contracting with Tom we have not missed a single ship date. Tom is invaluable to my company. I can't recommend him enough"

MINDY DILLON, OWNER MD SALON SERVICES

 
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