Rates
2010 Rate Schedule
Computer/Network Services
-
Standard
$125/hr onsite1
$95/hr offsite2
$95/hr remote3
-
Preferred Retainer4
$25/machine/month
$95/hr reduced rate onsite
$75/hr reduced rate offsite work
$75/hr reduced rate remote work
We keep all security software licensed and updated
We keep all windows machines patched
High priority phone/email support
Preferred Scheduling
Emergency response availability5
After hours support6
Tracking Services7
Secure off-site data backup
-
Basic (lite)
$25/month
Includes 5GB offsite data storage
$1 for each additional GB
Keeps older versions of files up to 7 backups -
Business
$75/month
Includes 10GB offsite data storage
$1 for each additional GB
Keeps older versions of files up to 14 backups
Multiple off-site backup locations Same day recovery -
Ultimate
$199/month
Includes 20GB offsite data storage
$2 for each additional GB
Keeps older versions of files up to 31 backups
Multiple off-site backup locations Same day recovery
On-site NAS remote maintained device
Data server repair assistance
1 Subject to availability.
2 Bring machine to our location.
3 We log into your machine remotely.
4 We become your I.T. Department. Broadband connectivity required
5 99% availability. Within 4hr response time if needed. If emergency services are unavailable, notice will be given. If any emergency service is required and not fulfilled, 3 months retainer support charge will be credited back to client. Rate will be adjusted to $95/hr for service items that have been previously recommended to client, but client chose not to implement.
